Last updated: 10/23/2025

1. Introduction

Reacta ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address
Account credentials
Payment information (processed securely through Stripe)
Profile information and preferences

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

Device information (browser type, operating system)
IP address and location data
Usage patterns and preferences
Cookies and similar tracking technologies

2.3 Content Data

We collect and process:

Avatar images and customizations you create
Audio and video files you upload
Generated content and animations

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Process your transactions and manage subscriptions
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our Service. You can control cookies through your browser settings.

Types of Cookies We Use:

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how users interact with our Service
Preference Cookies: Remember your settings and preferences

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Period.

We only share your information with trusted service providers who help us operate our service:

Authentication: Clerk (secure user authentication and management)
Payments: Stripe (secure payment processing - they never share your payment details with us)
Storage: Google Cloud (secure file and data storage)
Analytics: Google Analytics, Vercel Analytics (anonymous usage statistics to improve our service)

We may also disclose information when required by law or to protect our legal rights.

6. Data Security

We take the security of your data seriously and implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication through trusted providers (Clerk)
Regular security audits and updates
Access controls and monitoring
Secure cloud infrastructure (Google Cloud, Vercel)

We continuously monitor and improve our security practices to keep your data safe.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights (GDPR)

If you are in the European Economic Area, you have the following rights:

Access: Request access to your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing of your data
Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us through our support channels.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights under GDPR, please contact us at:

Email: info@reacta.app

We will respond to your inquiry within 30 days as required by GDPR.